El Jefe FAQs

El Jefe FAQs

Where are your shoes manufactured?

The El Jefe shoes are made in Italy, using genuine Italian leather. 

How are they made?

Our shoes are hand crafted by master craftsmen. 

How long does it take for me to receive my order?

As the El Jefe is made to order, this hand made process can take from 7 to 10 business  days to produce your shoes. After this your shoes will be shipped out and can take anywhere from 5-7 business days to deliver depending on your location.

What is your return policy?

If you are not satisfied with the El Jefe, please feel free to contact us within 15 days after receipt of the shoes in order to commence an exchange/refund.