faqs

Espadrilles FAQs

How do you make your espadrilles?

Our espadrilles are hand made and made to order. 

How long does it take for me to receive my espadrilles?

All of our espadrilles are made to order, this means that they only go into production only after you have placed your order. This means that it takes about 2-3 days after your order is placed to create your shoes. After this point you can expect to receive your pair of espadrilles anywhere from 2-10 days depending on your location. 

Where are your espadrilles manufactured?

Our espadrilles are manufactured in London. 

What is your return policy regarding espadrilles?

If in the rare chance that you do find something wrong with your order, please feel free to contact us for a refund/exchange within 7 days of receipt. 

 

El Jefe FAQs

Where are your shoes manufactured?

The El Jefe shoes are made in Italy, using genuine Italian leather. 

How are they made?

Our shoes are hand crafted by master craftsmen. 

How long does it take for me to receive my order?

The El Jefe shoes are made to order, and hand crafted. This process ensures both high quality, and durability. You can expect to receive your shoes about 3- 4 weeks after placing your order. Again this is due to the nature of the production process. 

 

Sweatshirts FAQs

Where are they made?

Our sweatshirts are hand made in London.

How are your sweatshirts produced?

Our sweatshirts are made to order, and in addition are also hand made.

How long does it take for me to receive my order?

You can expect to receive your order anywhere from 4-10 days depending on where you are in the world. 

What is your refund policy?

If in the rare chance that you find a defect, please feel free to contact us within 7 days of purchase.